Night Shift Manager

zendbox; Whetsted; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Performance bonus 10%

32 days holiday incl. bank holidays

Company pension scheme

Career development and training

Job summary

Zendgroup’s Zendbox division is seeking a Night Warehouse Manager to run the 10:00pm–8:00am night shift across replenishment, picking and packing. You will lead the night team, allocate labour, monitor productivity and ensure stock movements are accurate while safeguarding customer SLAs.

You will use the WMS and data to drive performance, resolve issues, and hand over a clear report to day operations. We offer 32 days holiday, a 10% performance bonus, a company pension and ongoing training in a

Qualifications

• Previous warehouse, fulfilment or logistics management experience.
• Strong understanding of replenishment, stock movements, picking and packing.
• Experience using WMS and operational data to manage performance.

Responsibilities

• Manage the complete night-shift warehouse operation across replenishment, forklift, picking and packing.
• Lead, motivate and develop the night-shift team.
• Allocate labour and move resources between functions based on workload.
• Ensure pick locations are replenished throughout the night and ready for the following day’s operation.

Skills

Night shift leadership

People management

WMS knowledge

Data-driven decisions

Stock movements

Job description

About Zendgroup

Zendgroup is a fast-growing, founder-led e-commerce infrastructure business helping ambitious consumer brands scale. Through Zendbox (tech-enabled fulfilment), Zendlabs (health & wellness manufacturing) and Zendpack (co-packing), we are building an integrated, technology-led ecosystem with AI and automation at its core. With significant growth and expansion across the UK and US, our entrepreneurial culture suits people who thrive in fast-moving environments, take ownership and are comfortable building and evolving as we scale

Key Responsibilities

• Manage the complete night-shift warehouse operation across replenishment, forklift, picking and packing.
• Lead, motivate and develop the night-shift team.
• Allocate labour and move resources between functions based on workload and operational priorities.
• Ensure pick locations are replenished throughout the night and ready for the following day's operation.
• Manage the forklift team and ensure safe and efficient stock movements.
• Own picking and packing productivity, accuracy and quality.
• Monitor order volumes and backlog, taking action to protect customer SLAs and service levels.
• Ensure all agreed outbound work is completed within required timescales.
• Use the WMS and operational data to manage workload, productivity and performance.
• Identify and resolve stock, system and operational issues.
• Manage attendance, performance, standards and conduct across the shift.
• Ensure all health and safety procedures are followed.
• Maintain a safe, clean and organised warehouse.
• Act as the senior escalation point for operational issues during the night.
• Provide a clear, data-led handover to the day operation covering performance, outstanding work, risks and actions.
• Previous warehouse, fulfilment or logistics management experience.
• Experience managing multiple warehouse functions and teams.
• Strong understanding of replenishment, stock movements, picking and packing.
• Experience managing forklift/MHE operations advantageous.
• Strong WMS knowledge and comfortable using operational data to manage performance.
• Confident managing a warehouse operation without senior management physically present.
• Strong people-management, communication and problem-solving skills.
• Bias to action and comfortable making operational decisions independently.
• Strong focus on productivity, accuracy, service and safety.
• Shift: 10:00pm - 8:00am
• Pattern: 4 days per week
• Salary: £45,000 to £55,000 DOE
• 10% Performance Bonus
• 32 days holiday including bank holidays
• Company pension scheme
• Career development and ongoing training opportunities
• Supportive and collaborative work culture