Night Shift Leader: Store Ops & Team Coach

Tesco Retail; Ipswich; On-site; GBP 21,000 - 26,000; Full time

Job summary

Tesco Retail in Ipswich is seeking a Night Shift Lead to manage store operations, deliver excellent customer service, and coach team members across all areas. You will be the go-to person for daily queries and help maintain a smooth night run.

Experience leading a team in a fast-paced retail environment is essential. You will support the manager, make balanced decisions, and promote inclusive teamwork during night shifts.

Qualifications

• Experience in a team lead or management position in fast-paced retail.
• Strong customer service orientation and ability to lead by example.
• Excellent communication across diverse teams.
• Able to make balanced, flexible decisions during shifts.

Responsibilities

• Lead the team to deliver a great in-store experience.
• Work across all store areas and colleagues on daily operations.
• Build inclusive, positive relationships to support colleagues.
• Lead the store in the Manager's absence.
• Coach colleagues and model great service.
• Communicate clearly to keep the team informed.

Skills

Team leadership

Coaching

Communication

Decision making

Adaptability

Job description

Tesco Retail in Ipswich is seeking a Night Shift Lead to manage store operations, deliver excellent customer service, and coach team members across all areas. You will be the go-to person for daily queries and help maintain a smooth night run.

Experience leading a team in a fast-paced retail environment is essential. You will support the manager, make balanced decisions, and promote inclusive teamwork during night shifts.