Night Shift Leader: Retail Team, Flexible Hours & Pay Premium

Tesco UK; Ipswich; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is seeking a Night Shift Lead to guide store operations in Ipswich. You’ll lead a diverse team, ensuring smooth night-time service and customer satisfaction while maintaining store standards and safety.

The role requires a proactive, communicative leader who thrives in retail and can adapt to changing priorities. Base hourly pay starts at £15.59 with rises to £16.86 in M25 stores; a £2.35 night premium applies for hours between midnight and 6am.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service mindset and frontline experience.
• Clear communicator who can direct daily operations.

Responsibilities

• Lead the store team to deliver great in-store experiences for customers.
• Coordinate across store areas and colleagues to handle day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Step in as store lead in the Manager’s absence and make balanced, flexible decisions.
• Coach team members, provide feedback and model excellent service.
• Stay curious and seek opportunities to improve customer, community and planet outcomes.

Skills

Team leadership

Retail experience

Customer service

Communication

Job description

Tesco UK is seeking a Night Shift Lead to guide store operations in Ipswich. You’ll lead a diverse team, ensuring smooth night-time service and customer satisfaction while maintaining store standards and safety.

The role requires a proactive, communicative leader who thrives in retail and can adapt to changing priorities. Base hourly pay starts at £15.59 with rises to £16.86 in M25 stores; a £2.35 night premium applies for hours between midnight and 6am.