Night Shift Leader: Guide a Winning Store Team

Tesco; Lincoln; Hybrid; GBP 22,000 - 23,000; Full time

Job summary

Tesco is seeking a Night Shift Lead to guide a store team and ensure exceptional customer service during the night shift. You will oversee operations across departments and support colleagues to deliver a seamless shopping experience.

The role requires leadership experience in retail, strong communication, and the ability to adapt quickly in a fast-paced environment. Night hours apply with shift premiums in place and a guaranteed minimum weekly hours.

Qualifications

• Experience in a team lead or management position in fast-paced retail.
• Strong communication and customer service skills.
• Ability to coach and develop colleagues.

Responsibilities

• Leading the team to deliver a great in-store experience.
• Acting as the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships to support performance.
• Confidently leading the store in the manager's absence.
• Making flexible decisions and adapting to change.
• Coaching colleagues and giving feedback.
• Maintaining focus on serving customers, communities and the planet.

Skills

Team leadership

Customer service

Communication

Retail operations

Job description

Tesco is seeking a Night Shift Lead to guide a store team and ensure exceptional customer service during the night shift. You will oversee operations across departments and support colleagues to deliver a seamless shopping experience.

The role requires leadership experience in retail, strong communication, and the ability to adapt quickly in a fast-paced environment. Night hours apply with shift premiums in place and a guaranteed minimum weekly hours.