Night Shift Leader - Retail Team, Flexible Hours

Tesco Retail; Tenterden; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Night premium pay

Minimum 16 hours/week

18+ eligibility

Job summary

Tesco is seeking a Night Shift Lead to manage and motivate store teams during night hours. You will drive a high level of customer service, oversee day-to-day operations, and ensure the store runs smoothly across all departments.

The role requires strong leadership and an ability to adapt to changing conditions. With a focus on inclusivity and service, you will lead in Tesco's mission to serve customers, communities and the planet a little better every day.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service orientation and able to motivate colleagues.
• Excellent communication and decision-making under pressure.
• Ability to adapt to change and manage diverse store areas.
• Role modelling great service and inclusivity.

Responsibilities

• Leading the team to deliver a great in-store experience.
• Managing day-to-day operations and responding to queries across store areas.
• Coaching colleagues and providing feedback to maintain high service standards.
• Taking charge in the Manager’s absence and making balanced, flexible decisions.
• Fostering inclusive relationships and staying curious to improve service.

Job description

Tesco is seeking a Night Shift Lead to manage and motivate store teams during night hours. You will drive a high level of customer service, oversee day-to-day operations, and ensure the store runs smoothly across all departments.

The role requires strong leadership and an ability to adapt to changing conditions. With a focus on inclusivity and service, you will lead in Tesco's mission to serve customers, communities and the planet a little better every day.