Night Shift Leader - Retail Team, Flexible Hours

Tesco; Buckingham; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Buckingham is seeking a Night Shift Lead to drive in-store operations and deliver outstanding customer service during the night hours. You will lead a team, coordinate across departments, and ensure smooth day-to-day running in a fast-paced retail environment.

The role requires proven team leadership, a passion for service, and excellent communication. Night shifts, competitive pay, and minimum weekly hours are offered, with flexibility for varied schedules.

Qualifications

• Experience in a team lead or management role in a fast-paced retail environment.
• Strong service mindset with a customer-first approach.
• Clear communicator with ability to keep the team informed.
• Natural leader who motivates and delivers results.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Collaborate across all store areas and advise colleagues on day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Confidently lead the store in the Manager’s absence.
• Make balanced decisions and adapt well to change.
• Coach colleagues, give feedback and model excellent service.
• Seek opportunities to serve customers, communities, and the planet.

Skills

Team leadership

Customer service

Communication

Problem solving

Job description

Tesco Buckingham is seeking a Night Shift Lead to drive in-store operations and deliver outstanding customer service during the night hours. You will lead a team, coordinate across departments, and ensure smooth day-to-day running in a fast-paced retail environment.

The role requires proven team leadership, a passion for service, and excellent communication. Night shifts, competitive pay, and minimum weekly hours are offered, with flexibility for varied schedules.