Night Shift Gaming Floor Team Member

Merkur Slots UK Limited

Cowley

On-site

GBP 18,000 - 20,000

Full time

4 days ago

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Benefits offered by this job

28 days holiday

Quarterly Bonus Scheme

Career progression opportunities

Contributory Pension Scheme

Life Assurance

High street discounts

Employee assistance programme

Job summary

MERKUR Slots UK Limited is hiring for a Team Member Nights in Cowley. The role focuses on delivering warm customer service, maintaining venue standards, and supporting promotions while ensuring compliance with company policies. Training is provided, and employees enjoy a structured progression path.

Benefits include paid holidays, pension contributions, life assurance, and bonus opportunities. Candidates should be flexible, detail-oriented, and committed to creating a safe, welcoming gaming

Qualifications

Experience in a retail, hospitality or gambling environment.
Excellent customer service experience.
Willingness to learn and develop.
Flexible and dedicated.
Attention to detail.
Industry and compliance training will be given.

Responsibilities

To ensure that the venue housekeeping is always of the highest possible standard.
To monitor service rounds and refreshments in line with brand guidelines.
To interact with customers and log interactions per company policies.
To support administration with 100% accuracy as required.
To help promotions run smoothly and ensure customer satisfaction.

Skills

Customer service

Flexible

Attention to detail

Willingness to learn

Retail/Hospitality/Gambling experience

Job description

Benefits include paid holidays, pension contributions, life assurance, and bonus opportunities. Candidates should be flexible, detail-oriented, and committed to creating a safe, welcoming gaming

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