Night Shift Food Retail Customer Assistant

Marks and Spencer; Ludlow; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Night shift premium

Job summary

Marks and Spencer is hiring a Customer Assistant in our Food department to lead in-store service at night. You will work frontline, helping customers, recommending products, and driving sales with a positive, proactive attitude.

You’ll use Sparks App and in-store devices to enhance the shopping experience, while collaborating with colleagues to keep the store running smoothly during peak times.

Qualifications

• Willingness to work night shifts 22:00–06:00.
• Comfort with using digital tools to assist customers.
• Able to thrive in a fast-paced retail environment.

Responsibilities

• Provide five-star service at pace during busy periods.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Work as part of a team in a flexible store environment.

Skills

Customer service

Digital literacy

Team player

Flexibility

Resilience

Tools

Sparks App

In-store devices

Job description

Marks and Spencer is hiring a Customer Assistant in our Food department to lead in-store service at night. You will work frontline, helping customers, recommending products, and driving sales with a positive, proactive attitude.

You’ll use Sparks App and in-store devices to enhance the shopping experience, while collaborating with colleagues to keep the store running smoothly during peak times.