Night-Shift Food Customer Assistant

Marks and Spencer; Castle Point; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to be on the frontline of the UK’s fast-growing retailer. You’ll be a down-to-earth team member who delivers five-star service at pace, embracing transformation and using Sparks App and in-store devices to help customers get what they want.

You’ll thrive in a high-pressure environment, stay sharp and focused at busy times, and work flexibly across store areas to meet demand. Join us and raise service standards daily.

Qualifications

• Must be 18 years or older due to night-shift requirements.
• Willingness to work night shifts and flexible across store areas.

Responsibilities

• Assist customers in the Food section and respond to inquiries.
• Use in-store digital tools to enhance the customer experience.
• Maintain a fast, accurate service level during peak times.
• Contribute to a high-energy, collaborative store environment.

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to be on the frontline of the UK’s fast-growing retailer. You’ll be a down-to-earth team member who delivers five-star service at pace, embracing transformation and using Sparks App and in-store devices to help customers get what they want.

You’ll thrive in a high-pressure environment, stay sharp and focused at busy times, and work flexibly across store areas to meet demand. Join us and raise service standards daily.