Night Shift Customer Assistant — Fast-Paced Food Retail

Marks & Spencer Plc; Stone; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

Unsocial premium (£3 p/h)

Job summary

Marks & Spencer Plc in the UK is hiring a Customer Assistant for our Food section. You will be on the frontline, delivering five-star service at pace while helping customers find and buy our latest food products.

You'll be confident using our Sparks App and in-store devices, work across store areas as needed, and be a resilient brand ambassador who supports a busy team and thrives under pressure during peak periods.

Qualifications

• Frontline customer service experience is advantageous.
• Ability to thrive in a high-pressure retail environment.
• Willingness to work night/evening shifts as required.

Responsibilities

• Assist customers with product selection and purchases in our Food section.
• Promote and sell our latest food products while delivering five-star service.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player, flexible across store areas, and contribute to a positive work environment.

Skills

Customer service

Teamwork

Digital tools

Night shifts

Tools

Sparks App

Job description

Marks & Spencer Plc in the UK is hiring a Customer Assistant for our Food section. You will be on the frontline, delivering five-star service at pace while helping customers find and buy our latest food products.

You'll be confident using our Sparks App and in-store devices, work across store areas as needed, and be a resilient brand ambassador who supports a busy team and thrives under pressure during peak periods.