Night-Shift Food Customer Assistant — Premium Pay Nights

Marks and Spencer; Greater Manchester; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer in Greater Manchester is hiring a Customer Assistant in our Food section. The role is frontline, requiring resilience, delivering five-star service at pace, and working night shifts from 20:00 to 04:30.

You will use Sparks and in-store devices to help customers, recommend products, restock shelves, and stay sharp during busy periods. Flexibility across store areas and teamwork are essential for success.

Qualifications

• Willingness to work night shifts and weekends.
• Commitment to delivering five-star service under pressure.

Responsibilities

• Assist customers and sell Food products.
• Utilise digital tools to enhance customer experience.
• Support store operations across departments.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks system

In-store devices

Job description

Marks & Spencer in Greater Manchester is hiring a Customer Assistant in our Food section. The role is frontline, requiring resilience, delivering five-star service at pace, and working night shifts from 20:00 to 04:30.

You will use Sparks and in-store devices to help customers, recommend products, restock shelves, and stay sharp during busy periods. Flexibility across store areas and teamwork are essential for success.