Night-Shift Food Retail Assistant — Customer Service

Marks and Spencer; St Albans; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and helping customers find products.

You will work evening shifts Sunday and Thursday and Friday, with an unsocial premium of £3 per hour for late hours (22:00-06:00); you must be 18 or older. Being digitally confident with Sparks App and in-store devices helps you assist customers efficiently and contribute to store growth.

Qualifications

• Customer service experience welcomed.
• Able to thrive in a fast-paced store
• Willing to use in-store digital tools to assist customers.

Responsibilities

• Greet and assist customers in the Food section.
• Sell products and upsell where appropriate.
• Utilise Sparks App and store devices to enhance customer experience.

Skills

Customer service

Team player

Digital tools

Tools

Sparks App

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and helping customers find products.

You will work evening shifts Sunday and Thursday and Friday, with an unsocial premium of £3 per hour for late hours (22:00-06:00); you must be 18 or older. Being digitally confident with Sparks App and in-store devices helps you assist customers efficiently and contribute to store growth.