Christmas Food Retail: Nightshift Customer Assistant

Marks and Spencer; Ellesmere Port; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer is hiring a Customer Assistant in our Food section. This frontline role puts you at the heart of our busiest store operations, delivering five-star service at pace and thriving under pressure. You’ll be a down-to-earth, team-focused colleague who uses Sparks App and in-store devices to help customers find what they need.

You’ll work night shifts (e.g. 22:00–06:00) with an unsocial premium of £3.00 per hour and may be asked to work up to full-time hours during busy weeks in

Qualifications

• Thrives under pressure and delivers five-star service at pace.
• Digital confidence to use Sparks App and in-store devices.
• Team player who supports a positive, energetic store environment.

Responsibilities

• Work frontline in the Food section delivering excellent customer service.
• Assist customers, fill shelves as needed, and support store growth.
• Be flexible across store areas and adapt to changing demands.

Skills

Team player

Digital confidence

Customer service

Tools

Sparks App

In-store devices

Job description

Marks and Spencer is hiring a Customer Assistant in our Food section. This frontline role puts you at the heart of our busiest store operations, delivering five-star service at pace and thriving under pressure. You’ll be a down-to-earth, team-focused colleague who uses Sparks App and in-store devices to help customers find what they need.

You’ll work night shifts (e.g. 22:00–06:00) with an unsocial premium of £3.00 per hour and may be asked to work up to full-time hours during busy weeks in