Night Shift Customer Assistant – Food Retail (+£3/h Unsocial)

Marks and Spencer; Manchester; On-site; GBP 12,000 - 21,000; Part time

Job summary

Marks & Spencer in Manchester is seeking a Customer Assistant for our Food section. You will be on the frontline, delivering five-star service at pace, advising on products, and driving sales in a busy retail environment.

Night shifts are part of the role, with an unsocial premium (£3/hour) for hours between 22:00-06:00. Weekend work and up to full-time hours during peak weeks may apply, requiring resilience and a team-first attitude.

Qualifications

• Customer-facing role requiring friendly, helpful service.
• Able to work nights and weekends as required.
• Good communication and teamwork skills.
• Comfort with using digital store tools.

Responsibilities

• Assist customers in the Food section with product knowledge.
• Sell products while delivering five-star service at pace.
• Utilise Sparks App and store devices to aid customers.
• Adapt to various store areas and shifting priorities.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in Manchester is seeking a Customer Assistant for our Food section. You will be on the frontline, delivering five-star service at pace, advising on products, and driving sales in a busy retail environment.

Night shifts are part of the role, with an unsocial premium (£3/hour) for hours between 22:00-06:00. Weekend work and up to full-time hours during peak weeks may apply, requiring resilience and a team-first attitude.