Night Shift Food Customer Assistant - Fast-Paced & Digital

Marks and Spencer; Stafford; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer is seeking a Customer Assistant for our Food section in the UK. The role involves night shifts (Tue/Wed/Sat, 22:00–05:00) and may require up to full-time hours in December. A £3.00 per hour unsocial premium applies for hours 22:00–06:00.

You will be a frontline brand ambassador, delivering five-star service under pressure, promoting new food products, and using Sparks App and in-store devices to enhance the customer experience.

Qualifications

• Night shift availability essential.
• Excellent customer service and communication.
• Willingness to work across store areas.

Responsibilities

• Assist customers in the Food section.
• Operate Sparks App and in-store devices.
• Support across store areas during busy periods.
• Provide five-star service and fast checkout support.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer is seeking a Customer Assistant for our Food section in the UK. The role involves night shifts (Tue/Wed/Sat, 22:00–05:00) and may require up to full-time hours in December. A £3.00 per hour unsocial premium applies for hours 22:00–06:00.

You will be a frontline brand ambassador, delivering five-star service under pressure, promoting new food products, and using Sparks App and in-store devices to enhance the customer experience.