Night Shift Customer Assistant - Fast-Paced Food Retail

Marks & Spencer Group; Ellesmere Port; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

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Job summary

Marks & Spencer Group in the UK is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering fast, five-star service while helping customers find products and sharing product knowledge.

Shifts run night-time across Week 1 and Week 2 patterns, with potential for extra hours during peak weeks. The role uses Sparks App and in-store devices to assist shoppers and drive sales, requiring teamwork, resilience, and a positive, fast-paced approach.

Qualifications

• Able to work night shifts.
• Strong customer service focus.
• Adept at working in a fast-paced retail environment.
• Comfort with using digital tools in-store.

Responsibilities

• Deliver five-star service to customers in the Food section.
• Help customers find products and provide knowledge.
• Operate store devices and Sparks App to assist purchases.
• Adapt to shift patterns, including nights and weekends.
• Maintain a clean, welcoming selling environment.

Skills

Night shifts

Customer service

Teamwork

Sparks App

Tools

Sparks App

Job description

Marks & Spencer Group in the UK is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering fast, five-star service while helping customers find products and sharing product knowledge.

Shifts run night-time across Week 1 and Week 2 patterns, with potential for extra hours during peak weeks. The role uses Sparks App and in-store devices to assist shoppers and drive sales, requiring teamwork, resilience, and a positive, fast-paced approach.