Night Shift Food Customer Assistant – Christmas Peak

Marks and Spencer; Bangor, Bangor; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be part of the frontline team, delivering five-star service at pace and handling customer needs with a positive attitude.

You will work night shifts (various hours), may be asked to work up to full-time hours during peak weeks, and an unsocial premium of £3.00 per hour applies for hours between 22:00 and 06:00. You’ll use Sparks App and in-store devices, collaborate with colleagues, and adapt as shifts change.

Qualifications

• Customer-focused with a proactive and positive attitude.
• Willingness to work night shifts and adapt to changing hours.

Responsibilities

• Be the frontline in the M&S Food department delivering service at pace.
• Promote and sell new food products using Sparks App and in-store devices.
• Work as part of a team in a high-energy store environment.
• Be flexible to work across different areas of the store to meet demand.
• Engage customers and ensure they feel valued at every visit.

Skills

Customer service

Night shifts

Digital tools

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be part of the frontline team, delivering five-star service at pace and handling customer needs with a positive attitude.

You will work night shifts (various hours), may be asked to work up to full-time hours during peak weeks, and an unsocial premium of £3.00 per hour applies for hours between 22:00 and 06:00. You’ll use Sparks App and in-store devices, collaborate with colleagues, and adapt as shifts change.