Christmas Night Customer Assistant - Fast-Paced & Digital

Marks and Spencer; York and North Yorkshire; On-site; GBP 12,000 - 19,000; Full time

Job summary

Marks & Spencer in the UK is recruiting Customer Assistants for our Food section. You’ll be at the frontline, delivering five-star service, advising customers, and helping drive store growth during peak times.

Roles involve night shifts (20:00-06:00), with a £3.00 per hour unsocial premium for hours 22:00-06:00. You’ll use Sparks App and in-store devices to enhance the customer experience and work across multiple store areas.

Qualifications

• Night shift availability and flexibility to work Sundays, Mondays, Saturdays 20:00-06:00.
• Must be 18+ due to night shifts.
• Willingness to learn and use digital tools to help customers.

Responsibilities

• Assist customers with a friendly, high-energy service at the Food section.
• Maintain stock, tidy shelves and contribute to a fast, seamless shopping experience.
• Use Sparks App and in-store devices to help customers find products and complete sales.

Skills

Customer service

Team player

Digital literacy

Work under pressure

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the UK is recruiting Customer Assistants for our Food section. You’ll be at the frontline, delivering five-star service, advising customers, and helping drive store growth during peak times.

Roles involve night shifts (20:00-06:00), with a £3.00 per hour unsocial premium for hours 22:00-06:00. You’ll use Sparks App and in-store devices to enhance the customer experience and work across multiple store areas.