Christmas Night-Shift Food Customer Assistant

Marks and Spencer; Scotland; On-site; GBP 17,000 - 22,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You will deliver five-star service under pressure, help customers with product knowledge, and actively respond to demand during peak times.

This frontline role requires resilience, teamwork, and a willingness to work night shifts from 22:00 to 06:00, with a £3.00 per hour premium for unsocial hours. You will use Sparks App and in-store devices to enhance service.

Qualifications

• Must be at least 18 years old.
• Willing to work night shifts 22:00-06:00.
• Customer-focused with ability to work under pressure.
• Adaptable across store areas.

Responsibilities

• Assist customers with product knowledge and service.
• Sell and upsell food products to customers.
• Utilise in-store digital tools to enhance the customer experience.
• Work across various store areas as required.

Skills

Customer service

Team player

Night shift

Digital tools

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You will deliver five-star service under pressure, help customers with product knowledge, and actively respond to demand during peak times.

This frontline role requires resilience, teamwork, and a willingness to work night shifts from 22:00 to 06:00, with a £3.00 per hour premium for unsocial hours. You will use Sparks App and in-store devices to enhance service.