Night Shift Food Retail Customer Assistant (+£3/h Premium)

Marks and Spencer; Shrewsbury; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks and Spencer in the UK is hiring a Customer Assistant in our Food section to join a fast-paced frontline team. You will deliver five-star service, handle busy periods and support the store’s busy night-time operation.

Expect a role with weekend night shifts (Fri and Sat, 22:00–05:00) and an unsocial premium of £3.00 per hour for hours between 22:00 and 06:00, with potential full-time hours when required.

Qualifications

• Ability to work in a fast-paced, high-pressure retail environment.
• Strong customer service and communication skills.
• Willingness to work night shifts and weekends.

Responsibilities

• Deliver five-star service at pace to customers.
• Utilise Sparks App and in-store devices to assist customers.
• Work as part of a high-energy team to meet demand.
• Be flexible and adaptable across store areas.

Skills

Customer service

Teamworking

Communication

Digital literacy

Tools

Sparks App

Job description

Marks and Spencer in the UK is hiring a Customer Assistant in our Food section to join a fast-paced frontline team. You will deliver five-star service, handle busy periods and support the store’s busy night-time operation.

Expect a role with weekend night shifts (Fri and Sat, 22:00–05:00) and an unsocial premium of £3.00 per hour for hours between 22:00 and 06:00, with potential full-time hours when required.