Night-Shift Food Customer Assistant – Fast-Paced Retail

Marks & Spencer Group; England; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium (extra £3 p/h)

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Food section to be at the frontline of our busy stores. You’ll work night shifts (Wed-Sat) with an unsocial premium for hours from 22:00–06:00, delivering five-star service while staying sharp and proactive.

You’ll use Sparks App and in-store devices to help customers find products, recommend fresh items, and drive sales. A supportive team environment and flexibility across store areas are expected.

Qualifications

• Must be 18+ years old due to night shifts.

Responsibilities

• Work as a frontline Customer Assistant in M&S Food, delivering five-star service at pace.
• Roll up sleeves to meet customer demand and sell new food products.
• Be digitally confident using Sparks App and in-store devices to assist customers.
• Be flexible to work across multiple store areas as shifts vary.

Tools

Sparks App

Job description

Marks & Spencer Group is hiring a Customer Assistant in our Food section to be at the frontline of our busy stores. You’ll work night shifts (Wed-Sat) with an unsocial premium for hours from 22:00–06:00, delivering five-star service while staying sharp and proactive.

You’ll use Sparks App and in-store devices to help customers find products, recommend fresh items, and drive sales. A supportive team environment and flexibility across store areas are expected.