Night Shift Depot Lead - Drive Operations & Team Excellence

Securitas UK; Wellingborough; On-site; GBP 26,000 - 35,000; Full time

Job summary

Securitas UK in Wellingborough is seeking a proactive Shift Manager to oversee depot operations during night shifts. You’ll lead staff, manage processes, monitor KPIs, and ensure service quality and safety across locations.

You will deputise for the Operations Manager when needed and coordinate with agency staff and internal teams to keep costs controlled while maintaining high standards for customers.

Qualifications

• Must have strong communication and leadership skills.
• Experience in a similar operational environment and team management.
• Proven ability to analyse KPIs and drive improvements.
• Knowledge of risk assessments and health & safety protocols.
• Proficient in MS Office and IT systems for performance monitoring.

Responsibilities

• Oversee all critical shift processes, ensuring compliance with SLAs and SOPs.
• Support shift supervisors in managing resources, workflows, and stakeholder coordination.
• Communicate effectively with teams, providing updates on performance and objectives.
• Monitor attendance, conduct, and performance, and provide coaching and training.
• Deputise for the Operations Manager when needed.
• Maintain strong relationships with internal and external stakeholders and resolve issues quickly.
• Ensure staff follow Health & Safety policies and report incidents accurately.
• Manage and report on consumables, ensuring optimal usage and availability.

Skills

Leadership

Team management

Communication

KPI analysis

Problem solving

Risk & HSE

MS Office

Flexible shifts

Tools

MS Excel

IT systems

Job description

Securitas UK in Wellingborough is seeking a proactive Shift Manager to oversee depot operations during night shifts. You’ll lead staff, manage processes, monitor KPIs, and ensure service quality and safety across locations.

You will deputise for the Operations Manager when needed and coordinate with agency staff and internal teams to keep costs controlled while maintaining high standards for customers.