Night Shift Customer Assistant – Food Retail

Marks & Spencer Plc; Cheshunt; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc invites applications for a Customer Assistant in our Food section. You will be on night shifts, delivering five-star service, guiding customers, and staying resilient under pressure in a fast-paced retail environment.

You'll use Sparks App and in-store devices to assist customers and drive sales, while remaining a proactive team player who adapts across store areas as demands change.

Qualifications

• Customer-focused with ability to provide five-star service.
• Willingness to work flexible night shifts.
• Understanding of product knowledge in Food section.
• Eligible to work in the UK (over 18).

Responsibilities

• Assist customers and sell products in M&S Food.
• Utilise Sparks App and in-store devices to enhance service.
• Work across store areas and adapt to busy periods.
• Deliver high-speed, accurate shelf-filling and customer support.

Skills

Digital confidence

Team player

Flexibility

Customer service

Tools

Sparks App

In-store devices

Job description

Marks & Spencer plc invites applications for a Customer Assistant in our Food section. You will be on night shifts, delivering five-star service, guiding customers, and staying resilient under pressure in a fast-paced retail environment.

You'll use Sparks App and in-store devices to assist customers and drive sales, while remaining a proactive team player who adapts across store areas as demands change.