Christmas Night Shift Food Customer Assistant

Marks & Spencer Plc; Telford; On-site; GBP 12,000 - 21,000; Full time

Job summary

Marks & Spencer Plc is seeking brand‑driven Customer Assistants for night shifts in our Food section in the UK. You will be at the frontline, delivering five-star service, assisting customers, and driving sales while flexibly moving across store areas.

You will use Sparks App and in‑store devices to help customers find products and complete transactions, contributing to a fast-paced, high‑energy team environment.

Qualifications

• Willingness to work night shifts and adapt to a fast-paced store environment.
• Strong customer service orientation and ability to handle high demand.
• Digital confidence with in-store tools and apps.

Responsibilities

• Deliver five-star service, assist customers, and drive sales.
• Work across store areas to meet changing retail needs.
• Utilise Sparks App and devices to enhance customer experience.

Skills

Customer service

Flexible

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking brand‑driven Customer Assistants for night shifts in our Food section in the UK. You will be at the frontline, delivering five-star service, assisting customers, and driving sales while flexibly moving across store areas.

You will use Sparks App and in‑store devices to help customers find products and complete transactions, contributing to a fast-paced, high‑energy team environment.