Christmas Night Shift Customer Assistant - Food Retail

Marks & Spencer Plc; Bedford; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

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Job summary

Marks & Spencer Plc is hiring a Customer Assistant for our Food section. You’ll be frontline, delivering five-star service at pace, and using Sparks App and in-store devices to help customers find products and complete purchases.

Night shifts are required, with potential full-time hours during certain weeks. You must be over 18, ready to work across store areas, and thrive in a high‑pressure environment while delivering excellent service.

Qualifications

• Experience in customer service or retail is desirable.
• Able to work night shifts and weekends.
• Under 18 disclaimer applies: must be 18+.

Responsibilities

• Provide five-star service at pace in a busy store.
• Advise customers on products and promotions.
• Operate digital tools to assist customers and complete transactions.

Skills

Customer service

Team player

Digital confidence

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant for our Food section. You’ll be frontline, delivering five-star service at pace, and using Sparks App and in-store devices to help customers find products and complete purchases.

Night shifts are required, with potential full-time hours during certain weeks. You must be over 18, ready to work across store areas, and thrive in a high‑pressure environment while delivering excellent service.