Night Shift Area Service Manager, Lifts – London Underground

KONE; Greater London; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Company car

25 days holiday plus bank holidays

Company pension

Life Assurance

Employee Assistance Programme

Personal Development Incentive (PDI)

Cycle to Work scheme

Job summary

KONE is seeking an Area Service Manager (Nights) to lead lift engineers for London Underground, coordinating night operations and workloads. This office-based role in London involves collaboration with engineers and the broader operations team, with some home-working elements.

The ideal candidate has proven experience managing engineering teams, strong communication and organisational skills, and a proactive, safety-focused mindset. A full UK driving licence is required.

Qualifications

• Proven experience managing or supervising engineering/technical teams.
• Strong communication and organisational skills.
• Can prioritise effectively in a busy environment.
• Proactive, can-do approach and safety focus.
• Lift industry experience is desirable and a full UK driving license.

Responsibilities

• Manage Lift Engineers on night operations within our London Underground business.
• Coordinate day-to-day engineering activities and workload.
• Support engineer performance, development and wellbeing.
• Help ensure jobs are completed safely, efficiently and on time.
• Monitor operational performance and liaise with customers and internal teams.

Skills

People management

Communication

Organisational skills

Safety culture

Customer service

Job description

KONE is seeking an Area Service Manager (Nights) to lead lift engineers for London Underground, coordinating night operations and workloads. This office-based role in London involves collaboration with engineers and the broader operations team, with some home-working elements.

The ideal candidate has proven experience managing engineering teams, strong communication and organisational skills, and a proactive, safety-focused mindset. A full UK driving licence is required.