Nights Area Service Manager

KONE; Clapham; Hybride; GBP 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Company car

25 days holiday plus bank holidays

Company pension

Life Assurance

Employee Assistance Programme

Personal Development Incentive (PDI)

Cycle to Work scheme

Ongoing learning and development

Résumé du poste

KONE is seeking an Area Service Manager Nights to lead London Underground night engineering operations. This hybrid role combines office leadership with regular night-site attendance to ensure safe, timely maintenance and strong customer service.

You'll oversee Lift Engineers, coordinate workloads, support performance and wellbeing, and promote a culture of safety and reliability across the Pan TFL team in London.

Qualifications

• Proven experience supervising engineering/technical teams.
• Confident in managing people and day-to-day operational challenges.
• Strong communication and organisational skills.
• Able to prioritise effectively in a busy environment.
• Proactive, can-do approach.
• Comfortable working with different stakeholders.
• Understands safety, quality and customer service importance.
• Lift industry experience is desirable.
• Full UK driving licence is required.

Responsabilités

• Manage and support Lift Engineers on night operations in London Underground.
• Coordinate day-to-day engineering activities and workload.
• Support engineer performance, development and wellbeing.
• Help ensure jobs are completed safely, efficiently and on time.
• Monitor operational performance and respond to issues.
• Work closely with customers and internal teams.
• Support planning, resources and priorities across the operation.
• Promote a strong safety culture.
• Lead by example and maintain a positive team environment.

Connaissances

Engineering leadership

People management

Safety focus

Communication

Organisational skills

Driving licence

Description du poste

Night Shift | 21.00 - 05.30. Working night shifts: Sunday to Thursday.

We’re looking for an Area Service Manager (ASM) Nights to join our KONE Pan TFL team, supporting the night shift management of our Lift Engineers within our London Underground operations. It is hybrid in that it will require and involve office work (including a degree of home working). The role will require regular, routinely nightly site attendance to assist maintenance delivery, quality and safety.

This is a great opportunity for someone who enjoys leading people, keeping operations running smoothly and working in a busy, safety-focused environment.

The role

As Area Service Manager Nights, you’ll support the management of our engineering teams, helping to ensure work is planned effectively, customers are supported and our engineers have what they need to deliver a safe and reliable service.

This is predominantly an office-based role in London (exact office to be confirmed) working closely with engineers and the wider operational team.

What You'll Be Doing

• Managing and supporting Lift Engineers on night operations within our London Underground business.
• Coordinating day-to-day engineering activities and workload
• Supporting engineer performance, development and wellbeing
• Helping to ensure jobs are completed safely, efficiently and on time
• Monitoring operational performance and responding to issues
• Working closely with customers and internal teams
• Supporting planning, resources and priorities across the operation
• Promoting a strong safety culture
• Leading by example and helping maintain a positive, supportive team environment

What we are looking for

• Proven experience managing or supervising engineering/technical teams
• Confidence managing people and dealing with day-to-day operational challenges
• Strong communication and organisational skills
• Can prioritise effectively in a busy environment
• Proactive, can-do approach
• Comfortable working with different stakeholders
• Understanding the importance of safety, quality and customer service
• Lift industry experience is desirable
• Full UK driving licence

What We Offer

• Annual bonus
• Company car
• 25 days holiday plus bank holidays
• Company pension
• Life Assurance
• Employee Assistance Programme
• Personal Development Incentive (PDI)
• Cycle to Work scheme
• Ongoing learning and development opportunities

Why KONE?

Join a business that empowers its leaders to take ownership, develop people, and make a real impact. You'll be trusted to lead a key region, supported by a collaborative team, and given the opportunity to build a long-term career with one of the world's leading elevator and escalator companies.

Note: We don't provide visa sponsorship for this role.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html