Nights Area Service Manager

KONE; Greater London; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Company car

25 days holiday plus bank holidays

Company pension

Life Assurance

Employee Assistance Programme

Personal Development Incentive (PDI)

Cycle to Work scheme

Job summary

KONE is seeking an Area Service Manager (Nights) to lead lift engineers for London Underground, coordinating night operations and workloads. This office-based role in London involves collaboration with engineers and the broader operations team, with some home-working elements.

The ideal candidate has proven experience managing engineering teams, strong communication and organisational skills, and a proactive, safety-focused mindset. A full UK driving licence is required.

Qualifications

• Proven experience managing or supervising engineering/technical teams.
• Strong communication and organisational skills.
• Can prioritise effectively in a busy environment.
• Proactive, can-do approach and safety focus.
• Lift industry experience is desirable and a full UK driving license.

Responsibilities

• Manage Lift Engineers on night operations within our London Underground business.
• Coordinate day-to-day engineering activities and workload.
• Support engineer performance, development and wellbeing.
• Help ensure jobs are completed safely, efficiently and on time.
• Monitor operational performance and liaise with customers and internal teams.

Skills

People management

Communication

Organisational skills

Safety culture

Customer service

Job description

## Nights Area Service ManagerApply: Barking: London Clapham: Full time: Posted Today: R0665410**Night Shift | 21.00 - 05.30**Working night shifts: Sunday to ThursdayWe’re looking for an **Area Service Manager (ASM)** **Nights** to join our KONE Pan TFL team, supporting the night shift management of our **Lift Engineers within our London Underground operations**. It is hybrid in that it will require and involve office work (including a degree of home working) The role will require regular, routinely nightly site attendance to assist maintenance delivery, quality and safety.This is a great opportunity for someone who enjoys leading people, keeping operations running smoothly and working in a busy, safety-focused environment.**The role**As Area Service Manager Nights , you’ll support the management of our engineering teams, helping to ensure work is planned effectively, customers are supported and our engineers have what they need to deliver a safe and reliable service.This is predominantly an **office-based role in London** (exact office to be confirmed) working closely with engineers and the wider operational team.**What you'll be doing*** Managing and supporting Lift Engineers on night operations within our London Underground business.* Coordinating day-to-day engineering activities and workload* Supporting engineer performance, development and wellbeing* Helping to ensure jobs are completed safely, efficiently and on time* Monitoring operational performance and responding to issues* Working closely with customers and internal teams* Supporting planning, resources and priorities across the operation* Promoting a strong safety culture* Leading by example and helping maintain a positive, supportive team environment**What we are looking for:*** Proven experience **managing or supervising engineering/technical teams*** Confidence managing people and dealing with day-to-day operational challenges* Strong communication and organisational skills* Can prioritise effectively in a busy environment* Proactive, **can-do approach*** Comfortable working with different stakeholders* Understanding the importance of safety, quality and customer service* Lift industry experience is desirable* Full UK driving license **What We Offer*** Annual bonus* Company car* 25 days holiday plus bank holidays* Company pension* Life Assurance* Employee Assistance Programme* Personal Development Incentive (PDI)* Cycle to Work scheme* Ongoing learning and development opportunities**Why KONE?**Join a business that empowers its leaders to take ownership, develop people, and make a real impact. You'll be trusted to lead a key region, supported by a collaborative team, and given the opportunity to build a long-term career with one of the world's leading elevator and escalator companies. **Note: We don't provide visa sponsorship for this role**.*At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.*