Area Service Manager – Lifts & Escalators (Day Shift)

KONE; Slough; Presencial; GBP 42.000 - 66.000; Jornada completa

Descripción de la vacante

KONE Heathrow is looking for an Area Service Manager to lead Lift and Escalator Engineers, ensuring safe, reliable service and smooth day-to-day operations from our Heathrow office.

You'll coordinate engineering activities, support engineer performance and wellbeing, and work with customers and internal teams to prioritise resources, always promoting a strong safety culture and high-quality customer service.

Formación

• Experience managing or supervising engineering/technical teams.
• Strong communication and organisational skills.
• Ability to prioritise effectively in a busy environment.
• Proactive, can-do approach to challenges.
• Understanding of safety, quality and customer service.

Responsabilidades

• Managing and supporting Lift and Escalator Engineers.
• Coordinating day-to-day engineering activities and workload.
• Supporting engineer performance, development and wellbeing.
• Helping to ensure jobs are completed safely, efficiently and on time.
• Monitoring operational performance and responding to issues.
• Working closely with customers and internal teams.
• Supporting planning, resources and priorities across the operation.
• Promoting a strong safety culture.
• Leading by example and fostering a positive team environment.

Conocimientos

Engineering team supervision

Strong communication

Organisational skills

Prioritisation

Proactive mindset

Stakeholder management

Safety culture awareness

Customer service

Descripción del empleo

KONE Heathrow is looking for an Area Service Manager to lead Lift and Escalator Engineers, ensuring safe, reliable service and smooth day-to-day operations from our Heathrow office.

You'll coordinate engineering activities, support engineer performance and wellbeing, and work with customers and internal teams to prioritise resources, always promoting a strong safety culture and high-quality customer service.