Night Shift Area Manager - Operations & Safety Leader

Amazon; Croydon; On-site; GBP 65,000 - 90,000; Full time

Job summary

Amazon UK Services Ltd. in Croydon is seeking an Area Manager - Operations to lead a team and ensure safe, efficient, high-quality performance across a busy Delivery Station.

You will own shift performance and drive process improvements while supporting the expansion of Nexus and Grocery across EU AMZL. This role requires strong leadership, the ability to manage 30–80 associates and supervisors, and collaboration with senior colleagues to standardise practices.

Qualifications

• Bachelor's degree or MBA in relevant field.
• Speak, write, and read English fluently at C1 level or above.
• Experience managing stakeholders at varied levels of organization.
• Experience making data-driven business decisions.
• Experience in supply chain, supplier management in high-volume global ops.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to maintain quality and productivity.
• Oversee projects to streamline processes and increase service quality.
• Analyse shift performance against objectives and drive improvements.
• Collaborate with management to standardise shift practices.

Skills

Stakeholder management

Data-driven decisions

Supply chain experience

English proficiency (C1)

Education

Bachelor's degree

MBA

Tools

MS Office

Job description

Amazon UK Services Ltd. in Croydon is seeking an Area Manager - Operations to lead a team and ensure safe, efficient, high-quality performance across a busy Delivery Station.

You will own shift performance and drive process improvements while supporting the expansion of Nexus and Grocery across EU AMZL. This role requires strong leadership, the ability to manage 30–80 associates and supervisors, and collaboration with senior colleagues to standardise practices.