Area Manager, Operations & Safety Excellence

Amazon; Wakefield; On-site; GBP 42,000 - 61,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area Manager to ensure the site runs smoothly, safety is upheld, and quality targets are met. You will lead a team across fulfilment operations, drive improvements, and coordinate cross-functional projects to boost productivity.

The role emphasizes coaching new managers, monitoring shift performance, and standardising best practices on site, with a focus on delivering fast, reliable customer service.

Qualifications

• A degree is required.
• Experience in people management is required.
• Experience communicating with a wide range of stakeholders is required.
• Experience using data or evidence to influence business decisions is required.
• Advanced proficiency in spoken and written English and local language is required.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity high.
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.
• Analyse shift performance against business objectives and implement actions to improve operational excellence.
• Collaborate with management to standardise shift practices.

Skills

People management

Stakeholder communication

Data-driven decisions

English proficiency

Education

A degree

Job description

Amazon UK Services Ltd. is seeking an Area Manager to ensure the site runs smoothly, safety is upheld, and quality targets are met. You will lead a team across fulfilment operations, drive improvements, and coordinate cross-functional projects to boost productivity.

The role emphasizes coaching new managers, monitoring shift performance, and standardising best practices on site, with a focus on delivering fast, reliable customer service.