Area Operations Lead: Safety, Efficiency & Growth

Amazon; Bowburn; On-site; GBP 32,000 - 42,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area/Shift Manager to lead a large, diverse team at one of our operational sites. You will ensure safety, drive productivity, and coordinate daily shift activities to meet demand and service targets.

The role emphasizes data-driven decision making, cross-team collaboration, and continuous improvement, with responsibilities across quality, process standardisation, and stakeholder communication.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• Experience using data to influence business decisions.
• Experience in people management.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions to ensure quality and productivity across all shifts.
• Support and lead a team and handle administrative work while building a strong team culture.
• Analyse performance and suggest process improvements to optimise work and customer service.
• Collaborate with other managers to standardise shift processes.

Skills

English communication

Stakeholder engagement

Data-driven decision making

People management

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Amazon UK Services Ltd. is seeking an Area/Shift Manager to lead a large, diverse team at one of our operational sites. You will ensure safety, drive productivity, and coordinate daily shift activities to meet demand and service targets.

The role emphasizes data-driven decision making, cross-team collaboration, and continuous improvement, with responsibilities across quality, process standardisation, and stakeholder communication.