Night Shelter & Housing Support Worker

Rochdale Council; Rochdale; In loco; GBP 21.000 - 26.000; Tempo pieno

Descrizione del lavoro

Rochdale Borough Council is seeking an Accommodation Night Worker for a 37-hour week across four weeks, with a sample rota of 10pm–8:30am. The role supports homeless residents in Great Howarth Hostel/Leopold Court, ensuring safety, information, and safeguarding are maintained.

You will work to help residents access services and move on. You will document information, follow procedures, and respond to emergencies, working both independently and as part of a team while upholding equality and

Competenze

• Be approachable with strong communication skills.
• Awareness of barriers faced by homeless people.
• Carry out health & safety checks and report repairs.
• Provide information and guidance on housing processes and benefits.
• Check and update IT systems with accurate notes and follow procedures.
• Respond to emergencies promptly.
• Promote safeguarding and challenge inappropriate behaviour.
• Ability to work independently and as part of a team.
• Commitment to equality, diversity, and safeguarding vulnerable people.

Mansioni

• Ensure environment is safe and welcoming for residents and colleagues.
• Record information accurately on systems and in writing.
• Share information with the wider team to safeguard residents.

Conoscenze

Communication skills

Barriers faced by homeless people

Health & safety checks

Housing guidance & information

Record IT systems / data entry

Emergency response

Safeguarding awareness

Independent & team working

Equality & safeguarding vulnerable

Strumenti

IT systems

Descrizione del lavoro

Rochdale Borough Council is seeking an Accommodation Night Worker for a 37-hour week across four weeks, with a sample rota of 10pm–8:30am. The role supports homeless residents in Great Howarth Hostel/Leopold Court, ensuring safety, information, and safeguarding are maintained.

You will work to help residents access services and move on. You will document information, follow procedures, and respond to emergencies, working both independently and as part of a team while upholding equality and