Accommodation Night Worker

Rochdale Council; Rochdale; On-site; GBP 21,000 - 26,000; Full time

Job summary

Rochdale Borough Council is seeking an Accommodation Night Worker for a 37-hour week across four weeks, with a sample rota of 10pm–8:30am. The role supports homeless residents in Great Howarth Hostel/Leopold Court, ensuring safety, information, and safeguarding are maintained.

You will work to help residents access services and move on. You will document information, follow procedures, and respond to emergencies, working both independently and as part of a team while upholding equality and

Qualifications

• Be approachable with strong communication skills.
• Awareness of barriers faced by homeless people.
• Carry out health & safety checks and report repairs.
• Provide information and guidance on housing processes and benefits.
• Check and update IT systems with accurate notes and follow procedures.
• Respond to emergencies promptly.
• Promote safeguarding and challenge inappropriate behaviour.
• Ability to work independently and as part of a team.
• Commitment to equality, diversity, and safeguarding vulnerable people.

Responsibilities

• Ensure environment is safe and welcoming for residents and colleagues.
• Record information accurately on systems and in writing.
• Share information with the wider team to safeguard residents.

Skills

Communication skills

Barriers faced by homeless people

Health & safety checks

Housing guidance & information

Record IT systems / data entry

Emergency response

Safeguarding awareness

Independent & team working

Equality & safeguarding vulnerable

Tools

IT systems

Job description

Accommodation Worker Nights

Location: Homeless Single Accommodation - Great Howarth Hostel / Leopold Court
Hours: 37 per week over 4 weeks. Sample rota - 10pm 8.30am

Schedule: Week 1: 42 hrs; Week 2: 31.5 hrs; Week 3: 42 hrs; Week 4: 31.5 hrs.

Are you passionate about supporting vulnerable people and making a real difference in your community? Rochdale Borough Council’s Strategic Housing service has been through a period of change resulting in vacancies for Accommodation Night Workers. You will play a key role in delivering high-quality homelessness services, helping individuals access safe accommodation and the services they need to move on successfully.

Your role will include ensuring the environment is safe and welcoming, providing information and guidance to residents and colleagues, recording information accurately on various systems and in writing. You will also play a key part in ensuring residents are safeguarded appropriately by sharing information with the wider team.

About you:

• Be approachable and have strong communication skills
• An awareness of the barriers faced by homeless people
• Carry out health & safety checks and report repairs
• Provide information and guidance on housing processes and benefits
• Check and update IT systems with accurate notes and follow guidance/procedures
• Be able to respond to emergencies promptly
• Promote safeguarding and challenge inappropriate behaviour
• Ability to work independently and as part of a team
• Commitment to equality, diversity, and safeguarding vulnerable people

About Us:

At Rochdale Council, our overarching Strategic Housing Service is committed to preventing homelessness, improving housing outcomes, and supporting our residents to lead secure, independent lives. We take a person-centred, strengths-based approach to service delivery, working collaboratively across teams, partners, and communities to tackle housing challenges with compassion and professionalism.

Guided by our values Proud, Passionate, and Pioneering we aim to build trust, respond to changing needs, and continuously improve. Our team works across a range of housing functions, driving innovation to create lasting, positive change for individuals, families, and communities across the borough.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to an enhanced DBS check under the adult workforce.

In accordance with Section 7 of the Immigration Act 2016 this post requires the ability to converse at ease with the members of the public and provide advice in accurate spoken English

We are unable to offer sponsorship for this role.

Supporting Documents

Accommodation Night Worker Job description Person specification 001809

Policy on Recruitment of Ex-Offenders