Night Casual Accommodation Worker

Rochdale Borough Council; Rochdale; On-site; GBP 27,000 - 29,000; Part time

Job summary

Rochdale Borough Council's Strategic Housing Service is hiring Casual Accommodation Night Workers to support homeless individuals into safe accommodation and appropriate services. The role focuses on maintaining a safe environment, guiding residents, and recording information accurately while safeguarding the wider team.

You will work night shifts (10pm–8:30am) as part of a 24/7 service, requiring strong communication, independence, and the ability to respond calmly in emergencies.

Qualifications

• Be approachable and have strong communication skills.
• Awareness of the barriers faced by homeless people.
• Carry out health & safety checks and report repairs.
• Check IT systems for information and follow guidance/procedures.
• Maintain accurate written records and liaise with partner agencies.
• Promote safeguarding and challenge inappropriate behaviour.
• Ability to work independently and as part of a team.
• Commitment to equality and diversity.
• Be able to react to emergency situations in the building and remain calm.

Responsibilities

• Ensure the environment is safe and welcoming for residents and colleagues.
• Provide information and guidance to residents and colleagues.
• Record information accurately on various systems and in writing.
• Share safeguarding information with the wider team to protect residents.

Skills

Communication

Homelessness awareness

Health & safety

IT systems

Record keeping

Safeguarding

Independent work

Teamwork

Equality & diversity

Job description

Salary: £27,274 - £29,071 (Grade 4) £14.14 per hour
Hours: Casual night shifts - each night shift is 10.5 hours (10pm - 8.30am) our service is staffed 24 hours per day, 7 days per week.

Are you passionate about supporting vulnerable people and making a real difference in your community? Rochdale Borough Council’s Strategic Housing currently have vacancies for Casual Accommodation Night Workers. You will play a key role in delivering high-quality homelessness services, helping individuals access safe accommodation and the services they need to move on successfully.

Your role will include ensuring the environment is safe and welcoming, providing information and guidance to residents and colleagues, recording information accurately on various systems and in writing. You will also play a key part in ensuring residents are safeguarded appropriately by sharing information with the wider team.

About you:

We are looking for people who are passionate about providing quality services to homeless people and are proactive in sharing information with colleagues.

• Be approachable and have strong communication skills
• An awareness of the barriers faced by homeless people
• Carry out health & safety checks and report repairs
• Check IT systems for information and follow guidance/procedures
• Maintain accurate written records and liaise with partner agencies
• Promote safeguarding and challenge inappropriate behaviour
• Ability to work independently and as part of a team
• Commitment to equality and diversity
• Be able to react to emergency situations in the building and remain calm

About Us:

At Rochdale Council, our overarching Strategic Housing Service is committed to preventing homelessness, improving housing outcomes, and supporting our residents to lead secure, independent lives. We take a person-centred, strengths-based approach to service delivery, working collaboratively across teams, partners, and communities to tackle housing challenges with compassion and professionalism.

Guided by our values Proud, Passionate, and Pioneering we aim to build trust, respond to changing needs, and continuously improve. Our team works across a range of housing functions, driving innovation to create lasting, positive change for individuals, families, and communities across the borough.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to an enhanced DBS check under the adult workforce.

We are unable to offer sponsorship for this role.