Night Receptionist

Park Plaza; Leeds; Presencial; GBP 18 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

30 days holiday

Hotel room discounts

50% F&B discount

Two free meals daily

Wagestream pay access

Recommend a Friend £750

BenefitHub discounts

Wellness at work

Ride to Work

Travel season ticket loans

EAP access

Rota visibility

Uniforms provided

Annual staff parties

Pension plan

Resumo da oferta

Park Plaza in Leeds is seeking a Night Receptionist to greet guests and ensure a smooth overnight operation, acting as the first and last point of contact with a warm, can-do attitude.

The role offers a pay of £13.31 per hour plus incentive, 30 days holiday, staff room and F&B discounts, two free meals daily, pension, and various wellness and travel benefits; you will work a 4 on/4 off, 12-hour shift.

Qualificações

• Previous experience in a customer-facing role or as a Receptionist/Night Receptionist in hospitality
• Be available to work on a 4 on/4 off shift pattern (12-hour shifts)
• Strong command of English and excellent communication skills

Responsabilidades

• Be the first and last point of contact for guests
• Handle guest requests promptly, politely and with a caring attitude
• Contribute to smooth overnight operations and guest satisfaction

Conhecimentos

Interpersonal skills

Customer service

Communication skills

English proficiency

Descrição da oferta de emprego

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Night Receptionist, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

As a Night Receptionist, You Will Receive

• Salary: £13.31 per hour plus incentive
• 30 days of holiday per year – including bank holidays, increasing with years of service
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in
• Access to 40% of your pay before payday through Wagestream
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

The Ideal Candidate For The Night Receptionist Role Will

• Have excellent interpersonal skills and the ability to connect with others
• Manage requests promptly, helpfully, politely and with a caring attitude
• Possess a good command of English and excellent communication skills
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
• Have previous experience in a customer-facing role or as a Receptionist/Night Receptionist in the hospitality sector
• Be available to work on a 4 on/4 off shift pattern (12-hour shifts)

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.