Night Receptionist

Scotsman; City of Edinburgh; Vor Ort; GBP 19.000 - 23.000; Vollzeit

Benefits dieser Stelle

Tips program

Wagestream

Discounts on food

Hotel discounts

Perks portal

Staff meals

Flexible working

Training programme

Zusammenfassung

The Scotsman Group is seeking a Night Receptionist for one of its venues in Scotland. You will warmly greet guests, manage check-ins and check-outs with minimal disruption, and respond to guest inquiries with knowledge about the hotel and local area.

You should enjoy teamwork, have a can-do attitude, and be available to work evenings and weekends. This role offers benefits including tips, discounts, and staff meals.

Qualifikationen

• Experience in hospitality or front desk desired.
• Strong communication and friendly demeanour.
• Able to work evenings and weekends.

Aufgaben

• Greet guests warmly on arrival.
• Check guests in and out with minimal disruption.
• Answer guest questions about the hotel, services, and local area.

Kenntnisse

Customer service

Guest relations

Communication

Team collaboration

Jobbeschreibung

Who we are?

The Scotsman Group is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

We are looking for an experienced and talented Night Receptionist to join our fantastic venue.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.

The Role:

As a Night Receptionist, your role will include:

• ensure that each of our guests receives the warmest and most genuine of welcomes
• Responsible for ensuring that they are checked in and checked out with minimal disruption.
• You will be fantastic at dealing (efficiently) with guest inquiries and providing as much information about the hotel, our services and the local area is an important aspect of your role.

The Person:

The ideal candidate will have:

• You will be required to work evenings and weekends.
• You will enjoy working with others, have a great "can do" approach to customer service
• A friendly approach to everyone who you come in contact with.