Lux Hotel Receptionist — Guest Experience & Flexible Hours

Scotsman; Aberdeen City; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

TRONC electronic tips

Wagestream

30% off of food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Port

Staff meals on duty

Flexible working opportunities

Career development through Scotsman Sc

Job summary

The Scotsman Group is Scotland’s leading hospitality operator, renowned for luxury venues across Edinburgh. We are seeking an experienced Hotel Receptionist to join our frontline team at a premier hotel.

As Hotel Receptionist, you will greet guests, handle bookings, input data accurately, and assist with guest enquiries and payments. Availability for evenings and weekends is essential, and prior experience with Opera or similar systems is desirable.

Qualifications

• Experience in a similar role.
• A great 'can do' attitude and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.
• Previous experience of Opera or similar booking system is desirable.

Responsibilities

• Reporting to the General Manager and working closely with all departments in ensuring guests total satisfaction.
• Responsibility for accuracy of data input into the company booking system and charging accounts as required.
• Handling all guest enquiries and complaints in a professional manner.
• Ensuring all cash, charges, float and till procedures are correct and in accordance with company policy.

Skills

Experience in similar role

Can-do attitude

Team player

Shift flexibility

Opera booking system

Job description

The Scotsman Group is Scotland’s leading hospitality operator, renowned for luxury venues across Edinburgh. We are seeking an experienced Hotel Receptionist to join our frontline team at a premier hotel.

As Hotel Receptionist, you will greet guests, handle bookings, input data accurately, and assist with guest enquiries and payments. Availability for evenings and weekends is essential, and prior experience with Opera or similar systems is desirable.