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Cygnet; Tees Valley; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Flexible working with overtime

Regular coaching & appraisal

Expert supervision & peer support

Employee discount savings & Cycle to W

Cycle to Work scheme

Job summary

Cygnet Victoria House in Darlington is seeking a confident Support Worker to help improve lives across a 26-bed mental health inpatient service for men. You will work 42 hours weekly, with day and night shifts, delivering compassionate care and supporting individuals to stabilise and regain independence.

The role is based at Cygnet Victoria House with fringe benefits and overtime opportunities. Successful candidates will undergo an enhanced DBS check.

Responsibilities

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Support Worker with a passion for delivering outstanding care.

You’ll be working 42 hours a week (working day shifts and night shifts), making a positive difference to the lives of the people in our care at Cygnet Victoria House.

Cygnet Victoria House is a 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.

The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

Your day-to-day…

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement throughphysical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all

Why Cygnet? We’ll offer you…£13.15 per/hour starting up to £13.45 per/hour post probation period.

• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings & Cycle to Work scheme

You are…

• Genuinely driven with a desire to make a real difference in people’s lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

What next?

Proud member of the Disability Confident employer scheme.

Company: Cygnet
Salary: £13.15 to £13.15 an hour
Hours: Full-time
Location: Darlington, DL1 2LN
Job type: Permanent
Posting date: 28 Aug 2026
Closing date: 26 Sept 2026