Night Reception Team Member

Travelodge; Royal Tunbridge Wells; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Room discount

Friends & family discount

Work anniversary voucher

Retail & mobile discounts

Aspire Programme

Incentive schemes

FAB Fridays

Housekeeping Heroes

Job summary

Travelodge Tunbridge Wells is hiring a Night Reception Team Member on a full-time contract. You will welcome guests, check them in, and help prepare the hotel for the next day. The role may involve walking corridors to ensure guest comfort and addressing noise or eviction issues where needed.

Training is provided, with opportunities for progression through the Aspire Programme and occasional bar service responsibilities. Benefits include room discounts and employee incentives.

Qualifications

• No experience required; training provided.
• Welcoming guests and checking them in.
• Dealing with noise complaints and evictions.

Responsibilities

• Welcome guests and check them in.
• Walk corridors to monitor noise and security in the hotel.
• Set up hotel for the next day: prep housekeeping trolleys and breakfast area.
• Occasionally serve behind the bar.

Job description

Come and join our amazing team at Travelodge Tunbridge Wells as a Night Reception Team Member on a Full Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!

Just some of the benefits:

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our ‘Aspire Programme’
• Opportunityto earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heroes’. Your job will be welcoming the guests and checking them into the hotel, but you’ll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you’ll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times”