Night Reception Team Member

Travelodge Hotels (UK); Royal Tunbridge Wells; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

50% room discount

Food and drink discount

Friends and family discount

Pension 8%

Aspire Programme

Team incentives

Job summary

Travelodge Tunbridge Wells is seeking a Night Reception Team Member on a full-time contract. You will warmly welcome guests, check them in, and help prep for the next day.

You'll walk the corridors, handle noise issues if they arise, set up housekeeping trolleys, prep breakfast service, and sometimes serve behind the bar. Training is provided and no prior experience is required.

Qualifications

• No experience required; full training provided.
• Willingness to learn and help guests.

Responsibilities

• Welcoming guests and checking them in at night.
• Walk the corridors and monitor for issues such as noise.
• Set up hotel for the next day (housekeeping trolleys, breakfast prep).
• Occasionally serve behind the bar.

Skills

Customer service

Job description

Join Our Team at Travelodge (Tunbridge Wells) as a Night Reception Team Member

Come and join our amazing team at Travelodge (Tunbridge Wells) as a Night Reception Team Member on a Full Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!

Just some of the benefits:

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Pension scheme totalling 8% (employer contribution 3%)
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our 'Aspire Programme'
• Opportunity to earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as 'FAB Fridays' and 'Housekeeping Heroes'. Your job will be welcoming the guests and checking them into the hotel, but you'll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you'll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times.