Night Rapid Responder – Keep People Safe at Home
Home Support Matters
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Home Support Matters is seeking a compassionate Rapid Responder to cover Dereham and surrounding areas, delivering overnight support across Norfolk. You'll be on call from home, deployed by the Emergency Duty Team to help vulnerable people stay safe and independent in their own homes.
Shift times are 21:00–07:00 on Fridays and Saturdays, with weekday night work and cover options. You’ll travel to clients’ homes, stay awake all night, observe and reassure, and complete accurate visit records
Qualifications
- Experience in the care sector.
- Full UK driving licence and access to a vehicle.
- Excellent spoken and written English.
- Positive attitude and strong customer focus.
- Ability to work independently and make sound decisions.
- Commitment to safeguarding and delivering high-quality care.
Responsibilities
- Respond to emergency referrals from the Emergency Duty Team.
- Travel to individuals' homes for overnight support.
- Remain awake throughout the night to observe, monitor, and reassure.
- Provide a responsive, person-centred service tailored to individual needs.
- Complete accurate visit records using our thermal printer system.
- Report concerns, risks, or safeguarding issues to appropriate teams.
- Help people stay safe, comfortable, and independent at home.
Skills
Tools
Job description
Home Support Matters is seeking a compassionate Rapid Responder to cover Dereham and surrounding areas, delivering overnight support across Norfolk. You'll be on call from home, deployed by the Emergency Duty Team to help vulnerable people stay safe and independent in their own homes.
Shift times are 21:00–07:00 on Fridays and Saturdays, with weekday night work and cover options. You’ll travel to clients’ homes, stay awake all night, observe and reassure, and complete accurate visit records
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
