Night Porter: Five-Star Guest Care & Security

Daniel Thwaites PLC; Cartmel Fell; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive pay above NLW

Stream - access up to 40% of wages as/

28 days annual leave (rising to 33)

Enhanced maternity and paternity pay

Health cash plan

Long service awards

Employee Assistance Programme

Discounted accommodation, food, and饮

Pension and Life assurance

Bespoke training programmes

Engaging & supportive work environment

Job summary

Langdale Chase Hotel on Lake Windermere invites applications for a Night Porter to deliver five-star guest service and ensure security overnight.

Reporting to Reception Manager, you will check in late arrivals, check out early departures, and maintain public areas while supporting guest wellbeing. The role requires a background in a similar hotel setting; Rezlynx knowledge is advantageous. Competitive pay above NLW and great staff benefits.

Qualifications

• Previous experience in a similar Night Porter role in a Four- or Five-Star hotel.
• Ability to work in a passionate, loyal, professional manner.
• Strong work ethic, good timekeeping and multi-tasking under pressure.
• Computer literate; Rezlynx experience is advantageous.

Responsibilities

• Provide high standard of guest service and welcome for an exceptional guest experience.
• Ensure full security and health & safety for the hotel and premises overnight.
• Check in late arrival guests and check out early departures.
• Serve refreshments to hotel residents during the night when needed.
• Set up and clear public areas as required.
• Clear restaurant tables after late dinners.
• Complete patrols of the hotel and premises during the night.
• Be knowledgeable about fire evacuation plans and fire panel operation.

Job description

Langdale Chase Hotel on Lake Windermere invites applications for a Night Porter to deliver five-star guest service and ensure security overnight.

Reporting to Reception Manager, you will check in late arrivals, check out early departures, and maintain public areas while supporting guest wellbeing. The role requires a background in a similar hotel setting; Rezlynx knowledge is advantageous. Competitive pay above NLW and great staff benefits.