Night Porter

TN United Kingdom; Hinckley; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel as a Night Porter, where you'll support operations and enhance guest experiences. This role offers opportunities for career progression and ongoing training while providing essential services to guests. Enjoy perks like special room rates and a recognition scheme.

Benefits

Special rates on Leonardo Hotel rooms across the UK & Europe

Recognition scheme with vouchers for high street shops

Referral bonus for recommending friends

Regular celebrations like Thank You Week and Employee Awards

Access to Pension Scheme, Life Assurance, and Wellbeing Support

Ongoing training and clear career progression opportunities

Qualifications

• Authentic and personable demeanor.
• Shares responsibility for hotel and guest safety.
• Performs regular Fire Walks each night.

Responsibilities

• Interact with guests during check-in and check-out.
• Assist in the kitchen with room service orders.
• Set up ambient breakfast items in the morning.

Skills

Personable

Detail-oriented

Safety and security responsibility

Job description

Job Description:

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Night Porter, you’ll be at the heart of the hotel, supporting your Head of Department and ensuring smooth operations. This busy role involves working as part of a vibrant team to maximize guest satisfaction through excellent guest care at all times. You will interact with guests during check-in and check-out, and contribute to their experience by assisting in the kitchen with room service orders.

Perks of working with us include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition scheme with vouchers for high street shops
• Referral bonus for recommending friends
• Regular celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear career progression opportunities

Ideal Night Porter candidate:

• Is authentic and personable
• Shares responsibility for hotel and guest safety and security
• Performs regular Fire Walks each night
• Is detail-oriented, especially in setting up ambient breakfast items in the morning

We support our colleagues with development opportunities through our “GROWonline” portal, coaching, training, and wellness programs. Join us for a rewarding career in hospitality!

Our Story

With decades of hotel industry experience, we operate over 270 hotels across the UK and Europe. We are rapidly expanding, with plans for major growth in the coming years. Join us during this exciting time!