Night Porter

Audley Group; Royal Leamington Spa; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Night Porter, where you will enhance the lives of residents by providing exceptional customer service and support. This role involves creating a warm and welcoming environment, assisting with various tasks, and ensuring the safety and comfort of all residents. Enjoy a competitive salary and numerous benefits, including a company pension and opportunities for professional development.

Benefits

Work-life balance

Competitive salary

Company pension with 5% contribution

28 days holiday including bank holidays

50% discount on food and drinks

Staff rates on guest suites

Full training from our Academy

Learning and development opportunities

Healthcare Cash Plan membership

Refer a friend bonus scheme

Free uniform

Qualifications

• Strong communication skills required.
• Good literacy and numeracy with proficiency in English.
• Experience in pool cleaning and maintenance.

Responsibilities

• Provide friendly and efficient customer service.
• Assist with administrative and operational tasks.
• Support care activities as required.

Skills

Communication

Literacy

Numeracy

Multi-tasking

Positive attitude

Empathy

Ability to work under pressure

Tools

Computer skills

Job description

Join to apply for the Night Porter role at Audley Villages.

We develop and operate villages with the wow factor, enhancing the lives of owners, their families, and friends. Through our brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses with amenities like bistros, bars, health clubs, and swimming pools, along with exceptional service. Our dedicated care teams support owners and the local community to remain independent, offering a distinctive retirement experience.

The Role

As our Night Porter, you will provide friendly and efficient customer service, creating a secure, warm, and welcoming environment for owners. You will assist with administrative and operational tasks across the village and support care activities if required.

The Ideal Candidate

• Strong communication skills
• Good literacy and numeracy, with proficiency in written and spoken English
• Computer skills are advantageous
• Ability to multi-task and prioritize effectively
• Positive attitude and tolerant nature
• Flexible with duties and shift patterns
• Experience in pool cleaning and testing, preparing pools and club for use, maintaining cleanliness in communal areas, and refuse collection
• Ability to work under pressure and handle emergencies
• Warm, professional, and empathetic demeanor

Benefits

• Work-life balance
• Competitive salary
• Company pension with 5% contribution
• 28 days holiday including bank holidays
• 50% discount on food and drinks at our restaurants nationwide
• Staff rates on guest suites at our luxury villages
• Full training from our Academy
• Learning and development opportunities
• Access to discounts via our employee portal
• Healthcare Cash Plan membership
• Refer a friend bonus scheme
• Free uniform and more

We are proud to be an equal opportunity employer and committed to diversity and inclusion in the workplace.