Part Time Night Porter

TN United Kingdom; Cheltenham; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a leading hotel collection as a Night Porter, responsible for managing the reception desk during night shifts. This role involves guest liaison, ensuring hotel security, and assisting with various tasks. Enjoy generous time off, monthly tips, and numerous perks aimed at employee wellbeing and growth.

Benefits

Generous Time Off

Monthly Tips

Discounts & Perks

Wellbeing Center

Health & Wellness Plans

Sustainable Commuting

Exclusive EHC Perks

The Happy Hub

Genuine Wellbeing Support

Everyday Essentials

Qualifications

• Good communication skills in English, both written and spoken.
• Strong attention to detail and IT savvy.

Responsibilities

• Manage Reception desk during the night and ensure hotel security.
• Assist with room setups, luggage, and serving drinks.
• Provide guest liaison during the night.

Skills

Communication

Attention to Detail

Proactivity

IT Savvy

Job description

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Named a Top 30 Best Places to Work in Hospitality and winner of Springboard’s Best Employer award – Eden Hotel Collection is proud to offer university students the opportunity to complete their professional placement within our luxury boutique hotels.

What you’ll be doing?

As Night Porter, you will be responsible for managing our Reception desk during the night, taking over from our Reception team and handing over to them in the morning. You will be available for guest liaison during the night and ensuring hotel security. You may also assist with room setups, luggage, and serving drinks, all with a friendly and warm approach.

What you’ll need?

• Genuine, warm, professional manner
• Strong attention to detail and IT savvy, ensuring accuracy in room allocation, billing, and noticing small details like guest preferences
• Good communication skills and proficiency in English, both written and spoken
• Self-motivated and proactive during the night shift
• Physically fit and comfortable working alone

This role is 24 hours per week (typically 10:30 pm - 7:00 am), working Friday, Saturday, and Sunday evenings.

What’s in it for you?

At Eden Hotel Collection, we value your happiness, growth, and success, with industry awards in 2023 and 2024 for employee wellbeing and engagement. Benefits include:

• Generous Time Off: 31 days of leave, increasing to 33 with service
• Monthly Tips: Shared service charge/gratuities paid bi-monthly
• Discounts & Perks: Savings at 800+ retailers, gyms, restaurants, and more
• Wellbeing Center: Access to recipes, fitness videos, and financial tools
• Health & Wellness Plans: Dental, vision, alternative care, 24/7 GP
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle leasing
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure
• The Happy Hub: Rewards platform for recognition and rewards
• Genuine Wellbeing Support: Support for financial, mental, and physical health
• Employee Communications: Stay connected via Eden Engage
• Grow with Eden: Apprenticeships and leadership programs
• Family-Friendly Policies: Enhanced leave and support for key life moments
• Everyday Essentials: Free parking, meals, uniform, footwear allowance

A Culture of Collaboration and Care

We foster an inclusive workplace where your voice matters:

• Regular surveys valuing your input
• Actions based on your feedback
• Sustainability initiatives with employee champions

We are members of the Hoteliers’ Charter, guided by our values of Heart, Honesty, Spirit, and Team. We welcome applications from diverse backgrounds, including underrepresented groups, parents, and individuals with disabilities, to work in our values-led, award-winning environment.