Porter

Christchurch Harbour Hotel; Christchurch; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Excellent progression opportunities

Internal promotions across properties

Hotel stay and F&B discounts

Benefits and discount platform

Employee Assistance Program

Boutique uniform provided

Meals included on duty

Job summary

Christchurch Harbour Hotel is seeking a friendly Day Porter to support the reception team with guest arrivals and departures. A can-do attitude and physical fitness are essential for assisting with luggage and moving guests between areas.

Training will be provided, and previous hotel experience is desirable but not essential. The role offers progression opportunities within Harbour Hotels, with on-site training, staff discounts, meals on duty, and a supportive team environment.

Qualifications

• Friendly and outgoing approach with a can-do attitude.
• Previous hotel experience is desirable but training will be given.
• Physically able to assist guests with luggage.

Responsibilities

• Support reception with guest arrivals and departures.
• Assist guests with luggage and provide helpful service.
• Maintain cleanliness and readiness of public areas as required.

Skills

Customer service

Friendly personality

Flexibility

Physical fitness

Job description

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…

We have a superb opportunity for a Day Porter who will support the reception team with the arrival and departure of our guests. You will need to have a friendly and outgoing personality, a can-do attitude, a flexible approach to work and a passion for customer service excellence. Aspects of this job may involve carrying luggage therefore physical fitness is essential. Previous experience of working in a hotel environment is desirable although not essential as fully training will be given

What’s in it for you….

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group


• Individual and bespoke career and progression pathways


• Competitive salary across all roles


• Unique on the job training and development with an opportunity for internal promotions within any of our properties.


• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group


• Access to an exciting benefits and discount platform


• Employee Assistance Program


• Stylish boutique uniform specially designed for Harbour Hotels


• Meals included whilst on duty

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!

Compensation: To be discussed