Porter

Harbour Hotels; Poole; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Progression opportunities

Career pathways

Hotel stay discounts

F&B discounts

Employee Assistance Program

Uniform provided

Meals on duty

Discount platform

Job summary

Harbour Hotels in Poole invites applications for a Day Porter to support the reception team with guest arrivals and departures. A friendly, flexible attitude and a willingness to assist with luggage are essential; physical fitness is required.

Previous hotel experience is desirable but not required as full training will be given. You will play a key part in ensuring a positive first impression, helping guests and colleagues, and contributing to smooth daily operations across our stylish

Responsibilities

• Support reception during guest arrivals and departures.
• Assist with luggage handling as needed.
• Maintain a welcoming and professional presence for guests at all times.
• Full training will be provided to ensure consistent service.

Job description

Who we are… Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…

We have a superb opportunity for a Day Porter who will support the reception team with the arrival and departure of our guests. You will need to have a friendly and outgoing personality, a can-do attitude, a flexible approach to work and a passion for customer service excellence. Aspects of this job may involve carrying luggage therefore physical fitness is essential. Previous experience of working in a hotel environment is desirable although not essential as fully training will be given

What’s in it for you…

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team.

Benefits

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty