Night Porter

Harbour Hotels Group; Fowey; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Excellent progression opportunities

Hotel stay and F&B discounts

Employee Assistance Program

Meals included on duty

Stylish boutique uniform

Résumé du poste

Harbour Hotels Group invites applications for a Night Porter to support the Night Manager and look after guests and the hotel during the night. A sound knowledge of Front Office procedures and experience with Opera is preferred, including check-in and check-out processes during night shifts.

Harbour Hotels Group operates luxury properties across the South with on-site training, staff discounts, meals on duty, uniform, and clear opportunities for career progression within the group.

Qualifications

• Knowledge of Front Office procedures and guest service.
• Experience with Opera PMS is preferred for night operations.
• Ability to perform check-in and check-out processes during night shifts.

Responsabilités

• Support the Night Manager in looking after guests and the hotel overnight.
• Ensure smooth front desk operation and guest comfort during night hours.
• Handle guest requests and emergencies as they arise during the night shift.

Connaissances

Guest service

Night shift experience

Self-motivation

Outils

Opera PMS

Description du poste

We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty