Night Porter

Harbour Hotels; Fowey; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Progression opportunities

Career pathways

Competitive salary

Internal promotions

Hotel stay discounts

Benefits platform

Employee Assistance Program

Boutique uniform

Meals on duty

Job summary

Harbour Hotels is seeking a Night Porter to support the Night Manager and oversee guests and hotel operations overnight. The role requires knowledge of Front Office procedures and experience with Opera, handling check-in and check-out tasks with a focus on service excellence.

We offer progression opportunities, industry training, and staff benefits across Harbour Hotels properties, including hotel stays, discounts, and a supportive environment for internal promotions.

Qualifications

• Experience in Front Office procedures preferred.
• Experience with Opera PMS desirable.
• Knowledge of guest service standards and night procedures.
• Eligibility to work in the UK is required.

Responsibilities

• Support the Night Manager and look after guests throughout the night.
• Perform check-in and check-out processes during night hours.
• Monitor security and hotel operations to ensure a safe environment.
• Provide high-quality service and respond promptly to guest needs.

Skills

Front Office knowledge

Opera experience

Guest service

Check-in/out procedures

Tools

Opera PMS

Job description

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…

We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.

What’s in it for you….

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

Compensation: To be discussed